ToastAR is a 360 degree clientview tool for your contact with clients
Increase customer satisfaction and optimize internal processes by integrating your CRM software with widely used telephony integrations. During an incoming call or chat customer information is readily available. Clients and Contacts can be found and called direct from within your CRM software.
Compatible with Skype for Business & Lync 2013, Cisco, Broadsoft and TAPI telephony systems
At the heart of great teams is great communication. Connect your teams with the experience they love, in the Office applications they use every day. Now, with Computer Telephony Integration (CTI) you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing. Find out how ToastAR supplements these communication solutions!
Integrated with CRM Software
Customer Relationship Management (CRM) software helps you manage your customer interactions and helps you to boost sales, customer experience and marketing. By integrating your CRM software with Skype for Business, your employees work more efficient and you improve your customers' experience with your company as more customer-friendly and personal. Discover the possibilities of your CRM software with the ToastAR
Improved customer experience
You are aware who is calling you from the start of the conversation, and you can address them personally by using their name. This improves the customers' experience with your company and increases the chance of repeating customers.
Work more efficient
During phone calls and chats all relevant customer information from your CRM software is available in the ToastAR window. It is no longer necessary to ask for customer information, or to search for the customer. You can work faster and more efficiently.
ToastAR is designed for the following communication-platforms:
ToastAR introduction video
What are the benefits of the ToastAR?
"With ToastAR I work faster and more efficient with as a result: an improved customer experience."
Nora, support employee